It's much easier to simply download LR 4, 5, and 6 from here: Some people have had success contacting Adobe support, but for many others, it's ended in tears and frustration. When I click the link Downloads And Serial Numbers, I get here:Ĭlicking on the Download. You may able to download LR 6 from your account if you purchased it in the last three years.Īdobe now has a policy of making non-subscription downloads available for only three years after the date of purchase: I reinstalled Lightroom a few times and used the Cleanup tool from adobe and deleted everything in my folders.In general, it's no longer possible to download LR 5 or earlier from your Adobe account, even if you purchased directly from Adobe. I think Adobe is doing this so that normal people will buy a newer version so that the got the money. When I installed Lightroom 5 on the second Mac 2 years ago it was working fine. I typed it 10 times and copied it 10 times from my Adobe Account everytime the same stupid error. If the problem persists, contact Customer Support. The serial number you entered is invalid. That was working fine but if I started the Activation process I got this error. Last week I bought a new Mac (Version Sierra 10.12.6) and wanted to install Lightroom 5 (Version 5.7.1 Build 994773). Deactivation was not possible if someone is asking. I bought the Version 5 Lightroom in 2014 December and activated it on an older Mac and after 2 years on another one but I removed everything on this Mac.

Hello I have the same stupid error message and tried out everything what I found in the forum and not Adobe forums nothing helps. Its installer is disctinctive because it does not have 'CCM' in the name.įor those who are curious, the SHA256 hash for the ProDesignTools download is 155a91e2c90927a05ccaa244a99fed4784fa7cf26d08c634f5f111629f6b0418. Regardless of the reason, anyone else looking to license Lightroom 5.7.1 on macOS should give the ProDesignTools link a try. That may explain the extra 'CCM' in the name of the installer file. It appears that the official Adobe download version launches a different app to perform the licensing, whereas the version form ProDesignTools asks for your key from within Lightroom itself. I'm not sure why, but the installer from ProDesignTools installs the same version of Lightroom, but it works with my key. Supposedly ProDesignTools is an official Adobe partner and provides download links to some of their older versions. However, I contacted Adobe support and was told I should download this version: That looked like the most legitimate source. The version I was trying to install was downloaded from: I got my official key off of and tried to enter it into Lightroom and was told my key was incorrect. I had the same issue when trying to install Lightroom 5.7.1 on macOS 10.13.1.

Adobe lightroom 5.7.1 serial key